JOB PURPOSE STATEMENT:
Develops business through insurance adjusters, customers, and other sources to assure an adequate sales volume. Provides a reasonable department operating profit, and maintains certain customer satisfaction standards while controlling expenses. Directs the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels and maintaining quality standards while maintaining a safe, clean environment and a professional atmosphere
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Accurately estimate the cost of repairs in order to establish credibility and rapport with customers.
• Work closely with Sales Manager and the Service Manager.
• Establish rapport with financial services representatives so that agreement can be reached on needed repairs to be covered by financial services.
• Responsible for staying current regarding financial services coverage, for estimating processes, and for training the Body Shop team members in these skills.
• Develop plans for the department and monitor progress toward achieving departmental goals in the areas of excellent service and profitability.
• Oversee the work of the Body Shop team members and strive to increase the volume of work by developing the shop's reputation for excellence and quality.
Job Details
| Date Posted: | 2012-05-28 |
| Job Location: | Doha, Qatar |
| Job Role: | Management |
| Company Industry: | Automotive |
| Joining Date: | 2012-07-30 |
Preferred Candidate
| Career Level: | Management |
| Degree: | Bachelor's degree / higher diploma |
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