Position Summary:
The IT Specialist installs, modifies and makes repairs to computer hardware and software systems and provides technical advice and support to system users at the ETS offices and clients' offices. The position requires an in depth understanding of desktop support, networking, software development and system administration principles. The role of an IT Specialist is multi-faceted.
Essential Job Functions:
1. Identify and procure hardware and software
2. Install hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises
3. Knowledge of scripting and software development especially in Linux environment.
4. Troubleshoot, repair, maintain and perform testing activities on computer equipment, peripherals, data communication, computer network and phone systems
5. Load appropriate software packages such as operating systems (win XP, Vista, Linux), networking components and office applications
6. Assist in customizing and adapting existing programs to meet users' requirements
7. Provide telephone, in-person and online support to end-users
8. Refer major hardware programs to service personnel to correct
9. Connect users to networks and provide initial training in facilities and applications.
10. Administer email and anti-virus on servers, laptops and desktop computers
11. Rotate daily back-up media
12. Possess a working knowledge of physical cabling, CAT 5 and punch-down
13. Assist the IT Manager when necessary
14. MCSE, MSCA, Linux, Oracle or Cisco certifications are a plus
Job Details
| Date Posted: | 2012-05-19 |
| Job Location: | Dammam, Saudi Arabia |
| Job Role: | Technology/IT |
| Company Industry: | Information Technology |
Preferred Candidate
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