Sales & Revenue Management
- Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales & Marketing. Identifies revenue opportunities for the hotel based on the event profile.
- Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs, and identify opportunities to up-sell products and services throughout the sales process.
- Exceeds company minimum standards with the ShopTalk sales process and acts as a mentor for others within this area.
- Understands the overall market in which they sell - competitors' strengths and weaknesses, economic trends, supply and demand, etc.
- Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, etc. Conducts customer site inspections
- Excels at proactive selling. Targets key accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. Focuses on accounts with larger potential sales revenue.
- Responds to incoming inquiries within their market segment.
- Closes the best opportunities for the hotel based on market conditions and hotel needs.
- Accurately forecasts group sleeping rooms and revenue for his/her groups prior to the turnover and continues to be a part for this process after the turnover.
- Creates sales contracts as required.
- Comprehends budgets as needed to assist in the financial management of department. Understands the impact of department's role in the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.
Guest Satisfaction
- Managing Work Execution
- Adheres to all standards, policies, and procedures (SOPs, etc.).
- Effectively uses sales resources and administrative/support staff.
- Follows through on inquiries, requests, and complaints.
- Fulfill a minimum of 25 contacts per week in the form of calls to the client's establishment, 15 contacts per week in the form of telemarketing/prospecting and 2 contacts in the form of on-site entertainment and site-inspections.
Job Details
| Date Posted: | 2012-05-31 |
| Job Location: | Abu Dhabi, United Arab Emirates |
| Job Role: | Sales |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
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